The need is great. The reward, greater

2020 has been tumultuous: A global pandemic, waves of social justice protests, an economic downturn and a volatile political environment. But amidst the chaos, there is hope. We see it in the stories of everyday heroes, such as first responders, medical workers and essential employees. While most of America tries to cope with the stress of the pandemic, we can find comfort knowing there is an organization full of heroes working quietly behind the scenes, whose sole mission is to plan for the worst: The heroes of American Red Cross. The Red Cross provides support to victims of disasters; supplies about 40% of the nation's blood; teaches lifesaving skills like first-aid and CPR; and helps members of the military, veterans and their families. We depend on volunteers to perform our mission, and right now we are short-handed — especially in the area of disaster responders and blood donor ambassadors. Planning for a natural disaster like a hurricane or wildfire, or a more localized home fire or flood that may or may not occur, is a challenge anytime, but especially now. And in the event of another jaw-dropping disaster season like the one this country just experienced, there will be a need for people to help residents affected by future hurricanes, wildfires and floods. The Red Cross also needs people to volunteer at blood drives, to take the temperatures of potential donors and staff so a phlebotomist does not have to be pulled away. The need is great, and the reward greater. If you'd like to volunteer for the Red Cross in one of these areas, visit www.redcross.org/volunteertoday. You can also reach the volunteer services department at NOHvolunteer@redcross.org. James is executive director of the American Red Cross of North Central Ohio.