DEAR HELOISE: What you described in a recent column ...

... about an email scam happened to me three weeks ago. I made the mistake of believing what you described. The scammers did get access to my computer, and they scanned it. Aside from making my mortgage payment each month by phone call, I always do my banking in person. So, I was "told" that I had to withdraw $3,500 from the bank and deposit the money into a Bitcoin ATM machine that was located at a gas station in an unfriendly part of town.After being advised not to contact the bank and not to mention what the withdrawal was for, my suspicions began to grow, so I cut off phone contact and notified my bank immediately that I felt an identity theft had taken place. I withdrew all the cash and kept the minimum in to leave the account open. I then visited the social security office in person. Currently, I'm in the process of protecting my individual retirement account.My computer was taken in for service after what happened, and I requested it to be wiped clean and checked for viruses and Trojan horses. Since I fear the information that they may have gotten will be sold, I monitor all my accounts every day. I'm going to close my current checking and savings accounts and create new accounts with protocols to protect my identity. I am also going to sign up for a program that will protect my house from being stolen from me.Thank you for the important info on how to make a report. Steve Lucas,Van Nuys, California Dear Heloise: In response to the reader who wrote in about keeping information about their blood type in their car, I don't want people to worry if they don't know their blood type. Very few people do, and it's not necessary. There is no point in keeping your blood type in your car. A blood bank would never go off this information and always types in the patient's name to be sure that it is accurate. I was the chief head technologist for the blood bank for the Baptist Hospital in Knoxville, Tennessee. (I am now retired.) Lee Miller,via email Dear Heloise: Angela H. suggested putting all of her important information, including her medical information, in two address books. A better solution is to use her iPhone if she has one! She can use the Health app to record all her information, including her medical info. The great thing about this is that it can be available to first responders in case of an accident or another emergency, even if you are unconscious.I keep all my info in there. All my medications are listed, and I also use it for doctor's visits. I even took screenshots of my information in case I lose my phone. Hope this helps keep everyone safer! Vicki Frame,Kenner, Louisiana